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Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure.
You are also entitled to have the goods replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
We will honour this warranty by replacement of any defective goods and compensate you for reasonable freight costs to return the goods.
You should return the goods to us within 3 months of the date of purchase with a statement of the defect which you consider exists.
Forward to us with the goods, the receipt or invoice for your payment for the goods to the following address:
REPLY PAID 84430
DERIVAN PTY LTD
PO BOX 335
CONCORD NSW 2137
Our Business Address is: 4/23 Leeds street, Rhodes NSW 2138
(however all postal communication must be sent to the PO Box)
Our phone number is: (02) 9736 2022
Our email address is: firstname.lastname@example.org
"The benefits of this warranty are in addition to any other rights and remedies which are available to you under any law which relates to the goods to which this warranty relates."